---
title: Error 404 During Signing
description: Troubleshoot a 404 error that appears when attempting to sign a document through Crypton Business Software.
---

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# Error 404 During Signing

If you see an “Error 404” message when clicking a signing link, it may be due to a period (.) added at the end of the URL, which can happen on some phones.

**To Fix This:**

1. Remove any period (.) at the end of the URL.
2. Copy the link from the SMS and paste it into your browser’s address bar.

If the issue continues, please contact support.

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